Requirements to the “Platinum” Level

Platinum” Membership Fee: $5 000
Status Validity Period – 3 years.
  • Availability of information on hotel services, accommodation rules, hotel check-in and check-out in Russian;
  • Availability of danger-warning signs in Russian near beaches, pool areas, waterslides;
  • Availability of Russian TV channels (if the hotel has a satellite television);
  • Availability of the laundry / dry cleaning order form in Russian (if laundry / dry cleaning services are provided by the hotel);
  • Availability to make payments using the “Mir” payment system cards;
  • Availability of Russian-speaking employees of the front-desk service, restaurant and “guest relation” service;
  • Availability of the Russian Cuisine dishes in the restaurant menu;
  • Availability of Russian vodka brands at the hotel bar (offered either on the free-of-charge or on a paid basis);
  • Ability to settle consumer conflicts arising out between tourists and the hotel by means of negotiations using the mediation service (mediation expert).

The program prescribes VIP status of the “Program Official Partner in the Republic of Turkey”. The terms and conditions for program participation and obtaining the status are determined on an individual basis.

To submit the request, please fill out the form below